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Integrated Case Management Services (ICMS)

Our Integrated Case Management Services provide personalized guidance and coordination to help you navigate the behavioral-health system, coordinate services, achieve your goals, and receive the support you need. Our skilled case managers ensure you can access the right services like therapy, community resources, or crisis intervention. We’re here to ensure your care is seamless and effective!

What We Offer

  • Assessment: A 360° evaluation of your strengths, challenges, and goals—informing a tailored care plan.
     
  • Care Coordination: Organization and scheduling of appointments across providers: therapists, primary care, housing specialists, and more.
     
  • Resource Navigation: Expert assistance connecting you to community programs, benefits enrollment, vocational training, and housing supports.
     
  • Crisis Support & Follow-Up: Rapid response to urgent needs plus proactive check-ins to adjust plans and prevent gaps in care.
     
  • Advocacy & Education: Guidance on self-advocacy, rights, and best practices—empowering you and your loved ones.

Who Can Benefit

Adults with behavioral-health diagnoses, developmental disabilities, or co-occurring challenges—as well as family members seeking clarity on treatment options and support services.

Key Benefits

  • Single Point of Contact: One dedicated case manager streamlines communication and reduces confusion.
     
  • Holistic, Person-Centered Planning: Collaborative goal-setting integrates therapy, social services, and community resources.
     
  • Improved Outcomes: Coordinated care leads to better symptom management, greater stability, and enhanced quality of life.
     
  • Continuity & Consistency: Regular reviews and plan updates keep your support aligned with evolving needs.

How It Works

  • Initial Connection: Reach out by phone to express interest.
     
  • Assessment Meeting: Meet in-person with your case manager to review your history and goals.
     
  • Plan Development: Collaborate on a customized service plan outlining providers, timelines, and responsibilities.
     
  • Implementation: Your case manager schedules services, monitors progress, and advocates on your behalf.
     
  • Ongoing Review: Regular check-ins for the duration of your services to ensure your plan adapts as your needs change.

Getting Started

Contact our Integrated Case Management Team today. Call: 855.215.4541